What is the difference between SETP and Syslog?

Created by Wajih-ur-Rehman
Last updated by Pascal Withopf

What is the difference between SETP and Syslog and what advantages does SETP offer over Syslog?

Following are some of the points related to traditional Syslog:

  1. Its a UDP based protocol.
  2. It doesn’t provide any guarantees of message delivery.
  3. It doesn’t parses the data so most of the fields of MonitorWare Database would remain empty, if Syslog is used to send data to the database.
  4. It is supported by EventReporter, WinSyslog and MonitorWare Agent.

For more details about Syslog, please visit:
Introduction to Syslog Protocol

Please note that the syslog restrictions mentioned here apply to traditional, UDP based syslog. There are newer syslog standards available, most importantly RFC 3195. Adiscon is one of the yet few supporters of these new standards. With it, the reliability issues of syslog are solved. However, there are still length isuses, so that this is not the final solution. Adiscon is actively working with the standards bodies to improve syslog protocol’s capabilities. We hope that, in the medium to long term, we can provide the same benefits SETP offers over standardized syslog.


Following are some of the points related to SETP:

  1. Its Adiscon’s proprietary protocol.
  2. Its a TCP based protocol.
  3. It provides guarantee of message delivery.
  4. It parses the data out and hence all of the fields of MonitorWare Database would be filled.
  5. It is supported by WinSyslog Enterprise Edition and MonitorWare Agent (EventReporter Professional also supports SETP sending)

One thing to keep in mind is that if you are sending the data using SETP protocol, then on the receiving end there must be a SETP listener to receive that data. So, in no case it is possible that you send the data using MonitorWare Agent (which supports SETP sending) and receive that data using WinSyslog Basic (which doesn’t support SETP receiving).

My license key seems not to work – what to do?

Created by Wajih-ur-Rehman.

I entered my license information through the client interface but it still says that it is a “trial version”. How to solve this problem?

Following are some of the reasons for your problem:

  1. If your license name does not have a space at the end, make sure that you dont put the space at the end.
  2. license name is case sensitive.
  3. Your license name would be entered without the double quotes at the start and end.
  4. We recommend that you copy the characters present within the double quotes of the license name that was sent to you (but without the double quotes) and paste it in the required field.

Even after going through the above 4 mentioned points, the problem is not solved, kindly send us your license information that you recieved.