The new customer service system is active now for over a week. The overall reception inside the user base is very well. Customers especially like the new mobile device mode and better HTML email integration. We continue to monitor and improve the customer experience. One thing we noticed was the the availability of the previous […]
The new customer service system has been activated today. The majority of users use email to access the ticket system. For these users, the new system is now the default. This also applies to responses to messages sent from the previous system. That means when you reply by email, your message will be directed to […]
In the past couple of weeks we have implemented a new customer service system. While the current system works pretty well, it no doubt looks and feels “a bit” dated. The new system, among others, provides a much better experience on mobile devices (and small screens in general). Also attachment-handling and text formatting has been […]
Today, we release rsyslog 8.1901.0. The most obvious change in this release is the version scheme. This has been changed to make it easier from us to immediately determine when a specific rsyslog version has been released. A more detailed description to the reasoning can be found on the following link: https://www.rsyslog.com/rsyslog-version-numbering-change/
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Today, we release rsyslog 8.40.0. This release brings a number of changes and fixes for e.g. the openssl driver, imfile, imsolaris and many more. Noteworthy are also the changes to the build system and the enhancement to CI.
librelp 1.3.0 [download] This new release of librelp is mostly for bugfixing. The most important changes are fixes for the openssl anon mode and to not send multiple open commands on reestablishing connections. For more details, please take a look at the changelog below.
Today, we release rsyslog 8.39.0. This release again brings a lot of changes. Noteworthy are the improved truncation detection in imfile and a workaround for imjournals reloading behaviour. Other than that, the release also provides a lot of fixes for the queue subsystem, imrelp, imkafka, imudp, the gcry crypto provider, the rsyslog core and many […]
Today, we release rsyslog 8.38.0. This release has a lot of smaller changes and fixes. Worthy to point out are the fixes to make rsyslog build on AIX again, at least for a limited set of default modules. Other changes and improvements are for more common use cases with modules like im-/omkafka, im(p)tcp, imfile, omelasticsearch […]
librelp 1.2.18 [download] This new release of librelp added the certvalid authmode to TLS authentication and a bugfix for making make distcheck available again. For more details, please take a look at the changelog below.