Customer-oriented. Up to the point. Highly Knowledgeable. This is what Adiscon provides in its service offerings. Whether you work with Windows or open source platforms, we always have the right service solution for your needs.
★ Consulting
Our consulting services bring top-notch subject matter experts right to your disposal. Have a logging infrastructure question? Why not engage Rainer Gerhards, rsyslog maintainer and base syslog RFC author? With Adiscon Consulting services, you get access to industry-leading expertise for your critical infrastructure decisions.
⚡ Custom Development
Need that specific feature to make your life easier? For Adiscon’s closed source products, custom development is often covered by UpgradeInsurance. For open source projects, our support contracts frequently include custom enhancements. For larger projects, you can always hire us for dedicated custom development tailored to your exact requirements.
✓ Windows Products & UpgradeInsurance
Stay up to date with your software and get fixes fast on supported OS platforms. Adiscon’s UpgradeInsurance is our software maintenance plan that guarantees lifetime free major upgrades and priority support – all in one convenient package. Available for periods between 1 and 5 years for all Adiscon Windows products.
◉ Open Source Support
The top challenge in using open source software is ensuring you have someone responsible for maintaining it. While OS vendor support solves part of the compliance requirement, critical systems like logging infrastructure often need more specialized expertise. We’ve seen organizations unnecessarily purchase commercial products when open source would have been a better fit.
With Adiscon’s support services for the rsyslog family of projects, you can meet compliance requirements easily and cost-effectively, while benefiting from direct access to the project maintainers.
Need more information? Contact us at info@adiscon.com or visit our support portal.