Author : Rainer Gerhards

Moving to New Customer Service System

In the past couple of weeks we have implemented a new customer service system. While the current system works pretty well, it no doubt looks and feels “a bit” dated. The new system, among others, provides a much better experience on mobile devices (and small screens in general). Also attachment-handling and text formatting has been […]

Support Forum Set to Read-Only Mode

Support forums have been a great way to communicate with users, but they have come out of style. Over the years, we have seen a steady decline in usage, and for the past couple of month postings have almost exclusively been spam. So we follow the trend and have set the forums to read-only mode. […]

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