The new customer service system is active now for over a week. The overall reception inside the user base is very well. Customers especially like the new mobile device mode and better HTML email integration. We continue to monitor and improve the customer experience. One thing we noticed was the the availability of the previous […]
New Customer Service System Activated
The new customer service system has been activated today. The majority of users use email to access the ticket system. For these users, the new system is now the default. This also applies to responses to messages sent from the previous system. That means when you reply by email, your message will be directed to […]
Moving to New Customer Service System
In the past couple of weeks we have implemented a new customer service system. While the current system works pretty well, it no doubt looks and feels “a bit” dated. The new system, among others, provides a much better experience on mobile devices (and small screens in general). Also attachment-handling and text formatting has been […]
rsyslog 8.40.0 (v8-stable) released
Today, we release rsyslog 8.40.0. This release brings a number of changes and fixes for e.g. the openssl driver, imfile, imsolaris and many more. Noteworthy are also the changes to the build system and the enhancement to CI.
librelp 1.3.0 released
librelp 1.3.0 [download] This new release of librelp is mostly for bugfixing. The most important changes are fixes for the openssl anon mode and to not send multiple open commands on reestablishing connections. For more details, please take a look at the changelog below.
rsyslog 8.38.0 (v8-stable) released
Today, we release rsyslog 8.38.0. This release has a lot of smaller changes and fixes. Worthy to point out are the fixes to make rsyslog build on AIX again, at least for a limited set of default modules. Other changes and improvements are for more common use cases with modules like im-/omkafka, im(p)tcp, imfile, omelasticsearch […]
EventReporter 16.1 Released
Adiscon is proud to announce the 16.1 release of EventReporter. While this is a minor release, it offers considerable security improvements for syslog. Now, when TLS/SSL is configured, the user has full control over TLS options like ciphers, hashes and protocols. There are GUI settings for the most common options, but also the ability to […]
WinSyslog 15.1 Released
Adiscon is proud to announce the 15.1 release of WinSyslog. While this is a minor release, it offers considerable security improvements for syslog. Now, when TLS/SSL is configured, the user has full control over TLS options like ciphers, hashes and protocols. There are GUI settings for the most common options, but also the ability to […]
RSyslog Windows Agent 5.1 Released
Adiscon is proud to announce the 5.1 release of Rsyslog Windows Agent. While this is a minor release, it offers considerable security improvements for syslog. Now, when TLS/SSL is configured, the user has full control over TLS options like ciphers, hashes and protocols. There are GUI settings for the most common options, but also the […]
MonitorWare Agent 12.1 released
Adiscon is proud to announce the 12.1 release of MonitorWare Agent. While this is a minor release, it offers considerable security improvements for syslog. Now, when TLS/SSL is configured, the user has full control over TLS options like ciphers, hashes and protocols. There are GUI settings for the most common options, but also the ability […]