Author : Rainer Gerhards

Adiscon Adds Native OpenTelemetry Log Export to rsyslog

Adiscon has extended rsyslog with a native OpenTelemetry (OTLP) output module, enabling direct log export into OpenTelemetry-based observability pipelines. The new module, omotlp, is the Phase 1 implementation and focuses on OTLP/HTTP with JSON payloads. It allows rsyslog to forward logs directly to an OTLP collector without requiring sidecars or protocol translation components, which can […]

rsyslog 8.2512.0: Adiscon & community deliver Important enhancements

The new scheduled-stable release of rsyslog, version 8.2512.0 (2025.12), is now available. As the company behind rsyslog, Adiscon contributed a substantial portion of the engineering work in this cycle — including major module enhancements, complex PR integrations, and broad improvements in documentation, CI, and AI-assisted tooling. Several items listed in the rsyslog changelog without explicit […]

New Liblognorm 2.0.8 stability release

We are pleased to announce the release of liblognorm 2.0.8, the fast log normalization library. This is a pure maintenance release aimed at addressing specific border cases to improve overall stability. While liblognorm is the engine behind rsyslog’s log normalization capabilities (specifically mmnormalize), it is as a stand-alone library which is also used by other […]

New Customer Service System Well-Received

The new customer service system is active now for over a week. The overall reception inside the user base is very well. Customers especially like the new mobile device mode and better HTML email integration. We continue to monitor and improve the customer experience. One thing we noticed was the the availability of the previous […]

New Customer Service System Activated

The new customer service system has been activated today. The majority of users use email to access the ticket system. For these users, the new system is now the default. This also applies to responses to messages sent from the previous system. That means when you reply by email, your message will be directed to […]

Moving to New Customer Service System

In the past couple of weeks we have implemented a new customer service system. While the current system works pretty well, it no doubt looks and feels “a bit” dated. The new system, among others, provides a much better experience on mobile devices (and small screens in general). Also attachment-handling and text formatting has been […]

Support Forum Set to Read-Only Mode

Support forums have been a great way to communicate with users, but they have come out of style. Over the years, we have seen a steady decline in usage, and for the past couple of month postings have almost exclusively been spam. So we follow the trend and have set the forums to read-only mode. […]

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